Home Services

Onsite Home Plan Details (Choose a plan on the menu to the right.)
Whether you are a member or thinking of joining PittPCDocs, this section will walk you through the many outstanding services and benefits that come with membership. You can feel confident in your decision to become a part of PittPCDocs, because when it comes down to it, nobody knows more about keeping you and your computer up and running.  Our Home Plan membership starts with our incredible technical support services, but that’s just the beginning.

Dedicated Account Rep
As a Business Plan Member, you’ll be assigned a personal account rep to make sure that you are set up properly and provide helpful consultation, if needed, to prevent problems before they even start.

Phone Support
Expert help is just a toll-free phone call away. The doctor is always in, 9:00am to 7:00pm daily, 7 days a week, 365 days a year providing you guidance and answers to keep your company up and running. And it’s as simple as calling 724-882-6920

Online Support
As a Business Plan member, you and your employees can also get help and answers conveniently via email. PittPCDocs is always there to help, anytime anywhere, whenever you need us.

Data Backup
Store your important files so that you can retrieve them anywhere and protect them from fire, theft, and other unexpected damages.  PittPCDocs will solve your backup needs according to your home needs.

Computer Maintenance
Let PittPCDocs show you how to keep your computers operating in tip-top shape for maximum performance and reliability.

Virus Scan
Protect your PC or Mac from the latest virus attack. Become a member and PittPCDocs will scan your PC’s for viruses right onsite removing infections that can cause unnecessary harm to your important data.

Priority Response Time
Don’t leave yourself  unproductive when computer problems occur. Get priority response, with an average response time of less than 4 hours, once you enroll in our Residential Plan.

Home Product Support
In addition to our standard software and hardware support service, you and you can benefit from our expanded scope of service including handheld computers and business applications.

Multiple Computer Support
Under the Home Plan, you can get support for up to 5 PC’s or Mac so that everyone in your home can enjoy them self without any headaches.